Access refusals to guide dog users should be subject to criminal law

Business of the House (8th December 2022)

Kevin Brennan Labour, Cardiff West
I went along yesterday to Guide Dogs Open Doors event in this House, where I was quite shocked to find out that 73% of guide dog users have experienced an access refusal in the past 12 months. They told me that using guide dogs in taxis has been less of a problem since it was brought under the criminal law, but there is still a great problem with other businesses, including in retail. Could we have a debate about making access refusals to people with guide dogs subject to the criminal law for all businesses as it is for taxis?

Penny Mordaunt Lord President of the Council and Leader of the House of Commons
I am sure that it was an excellent event. I was slightly nervous when I saw in the schedule that it was next door to a Cats Protection event—I thought that it could go terribly wrong very quickly. I will certainly raise the matter with the relevant Department. From transport to restaurants and other businesses or places of work, it is vital that everyone has access, including people with support animals.